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How can I cancel an order I've already paid for?

Once an order is placed, it is prepared for dispatch in the next time slot available. If your goods are already dispatched when you want to cancel, you can issue a return once you receive them. Ensure the box remains unopened – we cannot return the full amount paid if not: in this case, the return shipping cost will be charged to the customer. 

If you experience difficulties, please contact our customer support department for further assistance, at:


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